More active customers = more money
In order for a customer to start bringing you more revenue, they must first become loyal. How to achieve this:
Referral programmes. Introduce a bonus system and offer your customers to bring in new buyer friends for bonuses. Refer a person - get bonuses to a special account. People will look for new customers and will have to spend more to use the accumulated points.
Fight churn. Keep track of customers who haven't visited for a long time - offer them participation in promotions and discounts.
Tip: look at the statistics - if a customer hasn't bought for longer than 3-4 months, they may be leaving. It's time to make a personalised offer!
Customers don't like complex systems, Step Link marketers noted. If a loyalty programme is inconvenient, no one will use it.
In order for a customer to start bringing you more revenue, they must first become loyal. How to achieve this:
Referral programmes. Introduce a bonus system and offer your customers to bring in new buyer friends for bonuses. Refer a person - get bonuses to a special account. People will look for new customers and will have to spend more to use the accumulated points.
Fight churn. Keep track of customers who haven't visited for a long time - offer them participation in promotions and discounts.
Tip: look at the statistics - if a customer hasn't bought for longer than 3-4 months, they may be leaving. It's time to make a personalised offer!
Customers don't like complex systems, Step Link marketers noted. If a loyalty programme is inconvenient, no one will use it.
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Step Link platform https://www.step-link.ca/fr/blog allows you to automate your dropshipping processes, so your business can focus on long-term strategic development issues. A dropshipper doesn't need to keep product in stock. Once you choose a seller, the store starts marketing and advertising their products on their website.